Showdown Privacy Policy — Your Data Is Safe With Us

This Privacy Policy applies to the Showdown platform (showdown.ws) and all related mobile applications and services. This policy has been established by the company operating Showdown (hereinafter referred to as "Showdown", "we", or "us").

This Privacy Policy covers:

• What Personal Information We Collect
• Why and How Your Information Is Used
• Who Your Information May Be Shared With
• Your Rights Regarding Your Information
• How We Keep Your Information Secure

This policy applies to all members in Bangladesh and every other country where Showdown services are available. We operate in compliance with international data protection laws, including GDPR.

Showdown collects only the minimum data necessary to provide its services. Details are outlined below:

We never collect unnecessary information. If you feel we are asking for more than is needed, please notify our support team immediately.

Showdown collects information through the following methods:

• Information You Provide Directly: Information you provide directly through registration forms, KYC verification, payment forms, or when contacting support.
• Automatic Collection: When you use our site or app, certain information is automatically recorded via cookies, log files, and web beacons.
• From Third Parties: Necessary verification details may be obtained from identity verification agencies, payment processors, or fraud prevention service providers.
• Public Sources: Public sources may occasionally be used to verify information for legal compliance purposes.

Showdown uses your information only for specific, legitimate purposes. Each purpose is backed by a clear legal basis:

• Account Management: For registration, login, account verification, and security purposes.
• Service Delivery: To process bets, handle results, and complete payments and withdrawals.
• Legal Obligations: To meet KYC, AML (Anti-Money Laundering), and regulatory compliance requirements.
• Fraud Prevention: To detect suspicious activity and maintain the security of the platform.
• Customer Support: To respond to your inquiries and resolve any issues you may have.
• Service Improvement: To analyze usage patterns and improve the site and app.
• Marketing Communications: To send you relevant offers and updates with your consent (which you can withdraw at any time).

Showdown does not sell your personal information to third parties. However, certain data may be shared in the limited circumstances outlined below:

• Service Providers: Payment processors, KYC verification agencies, and cloud hosting providers — all operating under strict confidentiality agreements.
• Regulatory Authority: Upon lawful request from a licensing authority or government body.
• Legal Requirements: When required by a court order or a lawful investigation process.
• Fraud Prevention: With organizations that work to prevent money laundering and online fraud.
• Business Transfers: In the event of a company merger or acquisition — with data protection standards fully maintained.

In the cases above, only the minimum necessary information is shared. All third parties are contractually bound to uphold Showdown's privacy standards.

Showdown's website and app use cookies and similar technologies. Cookies are small data files stored in your browser.

• Essential Cookies: For login sessions, security, and core site functionality — these cannot be disabled.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To understand site traffic and usage patterns — entirely anonymously.

You can manage or delete cookies through your browser settings. However, disabling certain essential cookies may prevent you from accessing the full features of the site.

Showdown follows industry-leading security practices to protect your information:

• 256-Bit SSL Encryption: All data transfers occur through encrypted channels.
• Secure Servers: Data is stored in internationally certified data centers.
• Access Controls: Only authorized personnel have access to specific data.
• Regular Security Audits: Regular security audits are conducted by independent third parties.
• Two-Factor Authentication: The option to add an extra layer of security to your account.

Data Retention Period: Data from active accounts is generally retained for up to 5 years after account closure to meet legal obligations, after which it is securely deleted.

Showdown respects your privacy rights. Your key rights are outlined below:

To exercise these rights, support@showdown.ws Send us an email at the address provided. We typically respond within 30 days. Please note that in some cases, legal obligations may prevent us from fulfilling certain requests.

Showdown's services are intended exclusively for users aged 18 and above. We do not knowingly collect any information from individuals under the age of 18.

If we become aware that a minor is using our platform, the account will be immediately closed and all associated data will be deleted. If you believe a minor is using Showdown, please contact us right away.

Showdown may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• Advance notification of any significant changes will be sent to your registered email address.
• Continued use of the service after any changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with the latest version of our Privacy Policy.

For any questions, requests, or complaints regarding this Privacy Policy, please reach out to our dedicated privacy team: